FAQ

Frequently Asked Questions

Yes you can change your selected profile image by going in Profile option given in the left and clicking on upload image or choose avatar.

01.

General Questions

The company was established in the month of August, 2020.

The office is based in Delhi / NCR.

Go on the website www.pokertempo.in & create an account by filling your basic details just after clicking on Sign up option.

Yes Poker is an Indian organic product. The Software itself is an Indian product.

Poker is registered under ITech Labs of RNG (Random Number Generator). It has been tested according to UK Software technical standards & compliances.

Yes, Sign up bonus is Rs 100.

No, out of Rs100, Rs. 50 shall be gone in promo balance & 50 in Lock balance.

Yes, while playing poker, you can get reward points. On each reward point, your lock balance will be released.

You can use promo while playing on Cash table.

For KYC, you need to sign in first & initially verify your email then upload respective PAN (mandatory) & Adhaar/Passport/Voter Id (Any of them)

Bank details are required when you are willing to withdraw the money.

Yes, we do have option of Paytm payment bank.

Withdrawal gets done within 24 hours if the player is not falling in any issues like IP Collision & Chip Dumping.

In case of such issues, the company has got full authority to lock user’s account while informing him via email.

No, the user has no authority to delete his account once created. Only Poker team can do it on user’s request.

After completion of KYC, the tournament ticket shall be sent to the user. He/She can check the same on mail or while going through his/her Poker profile.

Right now, we don’t have that facility. You can only install on any Phones like Android or IPhones.

Assam, Gujarat, Odisha, Sikkim, Nagaland, Telangana.

Assam, Gujarat, Odisha, Sikkim, Nagaland, Telangana.

Minimum is Rs100 & maximum has no limit.

I can put withdrawal request maximum twice a day.

Yes, on first deposit, you will get 150% back. For eg. If you deposit Rs100, then you will get Rs. 250. Out of which, 100 you can withdraw & 150 will go in locked balance.

You can refer a friend on poker by signing into your account & click on option of “Refer a Friend”, then just copy & paste the lick available there.

If you refer more than 20 players then you can become an Affiliate for the company.

Yes leaderboard’s is running, you can check it through app or website.

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